Accessibility Statement

This statement was last updated on March 24, 2025.

At Community Chest Tax Services, we are committed to ensuring that our website and services are accessible to all individuals, including those with disabilities. We strive to provide an inclusive digital experience and make continuous improvements to enhance usability.

What web accessibility is

Web accessibility ensures that all users, including those with disabilities, can perceive, navigate, and interact with digital content effectively. This includes individuals with visual, auditory, motor, and cognitive impairments. Our goal is to align with Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, a globally recognized standard for web accessibility.

Accessibility adjustments on this site

We have implemented several accessibility features to improve the user experience, including:

Keyboard Navigation – Our website is navigable using only a keyboard.
Screen Reader Compatibility – We support screen readers by providing text alternatives for images and ensuring proper HTML structure.
Contrast & Readability Enhancements – Colors, fonts, and layout are designed for optimal readability.
Resizable Text – Users can adjust text sizes without loss of content or functionality.
Forms & Interactive Elements – Our forms and buttons are labeled clearly for easy navigation.

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

While we strive for full compliance with WCAG 2.1 Level AA, some third-party content (such as embedded maps, payment processors, and external links) may not fully meet these standards. We continuously work with third-party vendors to encourage improvements in accessibility.

Accessibility arrangements in the organization [only add if relevant]

Beyond our website, we ensure accessibility in our customer service and office environment by:

Providing Alternative Communication Methods – Customers can reach us via phone, email, or in-person appointments.
Offering Accessible Formats – Documents and forms are available in large print and digital formats upon request.
Ensuring Office Accessibility – Our physical location in Denton, TX, is compliant with ADA accessibility standards.

Requests, issues and suggestions

We welcome feedback to enhance our accessibility efforts. If you encounter any difficulties using our website or require accommodations, please contact us:

Email: jamone.ccts@gmail.com
Phone: (469) 432-2547
Office Address: Denton, TX

We aim to respond to all accessibility-related inquiries within 3 business days.

Thank you for helping us create a more accessible experience for all!